CRM ( Customer Relation Management ) which refers to analysis , creating strategies and leads. One of the most powerful tool used in various type of industries.
CRM is used in many business types like Small Businesses, retails, colleges/ school , medical field like Medical centers and hospital and as well as non-profit organizations.
With CRM you can create customer database have it all secured in local or web servers. Nowadays web servers are the most demanding online database inwhich you have secure data available online instead of keeping at your location.